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Frequently Asked Questions

These are the answers to the most commonly asked questions we get about our cleaning services.
Simply click on a question to reveal the answer.

Yes, we offer residential cleaning services including regular cleaning, one-off deep cleaning, window cleaning, oven cleaning, spring cleaning, and more. To learn more about our services, check out the Services page. To book a cleaning arrangement, schedule a free in-home cleaning audit by clicking a book now button or by heading to https://enhancedcleaningservices.com.au/book-now/

Yes, we offer commerical cleaning services. To learn more about our services, check out the Services page. To book a cleaning arrangement, schedule a free cleaning audit by clicking a book now button or by heading to https://enhancedcleaningservices.com.au/book-now/

We service Bunbury, Eaton, Treendale, Australind, Harvey, Dalyellup, Capel, Busselton, and surrounds. 

Yes, we are covered by a $5,000,000 public liability insurance plan. Our workers are also covered by workers compensation.

All of our cleaners undergo extensive background checks and are required to provide up-to-date police clearance certificates.

When you book a cleaning audit, we will send one of our cleaning experts to meet with you and discuss what you would like done in your cleaning arrangement. From there, we will create a custom cleaning plan, provide you with a precise quote, and work out a suitable day and time for a recurring cleaning appointment going forward.

We will usually provide a fixed-price quote based on what needs to be done in your property. However, if your cleaning needs differ from week to week and you would prefer to pay an hourly rate, our cleaners are available at $62.40/hr inc GST.

Yes. However, if any changes need to be made, we will typically notify you in the weeks prior.

We are available to clean from 7:00 AM til 9:00 PM from Monday to Saturday.

Yes, our cleaners have undergone dozens of hours of video training and hands-on training in order to be equipped to properly deal with any cleaning job.

We're proud to say that as it stands, we are the south west's best rated cleaning service. You can check out our Google and Facebook reviews to learn about the amazing experiences our clients have had with us.

Yes. This can be arranged during your free cleaning audit depending on what needs to be done.

We are more than happy to take care of your pets and/or home while you are away. Please enquire directly by emailing contact@EnhancedCleaningServices.com.au or by messaging us through our Facebook page.

We use envrionmentally-friendly wood cleaner for hardwood floors, and our own eco-friendly solution for tiled surfaces.

We supply our own high quality eco-friendly products and vacuum cleaner. All we would require from you is an adequate mop for use on your floors (this is to avoid cross-contamination between properties). If you do not have a mop on-hand, we can bill one into your initial clean for $20.

If you become ill, we kindly ask that you notify us and reschedule your clean to a later date. This is to avoid spreading any sickness to other people.

For every person you refer to us who becomes a client, you will get your next clean free.

We send invoices via email that can be paid via bank transfer anytime before your next scheduled clean or within 14 days.

A Fully Customizable Cleaning Experience

Your clean, your choice. When you book a free cleaning audit with Enhanced Cleaning Services, we’ll send one of our cleaning experts to meet with you and chat about exactly what you want in your cleaning arrangement.

In your free consultation, you’ll have the opportunity to customize every aspect of your clean no matter how big or small. This way, we are able to cater every clean to meet your needs and expectations.